Unlocking consumer
insights - your key to market dominance

Harness the Power of Consumer Data to Shape Winning Strategies and Outpace Competitors

As customer-centric strategies become vital, businesses need to quickly capture and act on the right consumer signals. That’s where Netscribes steps in. Our research services help you identify, reach, and retain your target audience effectively.

For over 20 years, global brands have trusted us for deep consumer insights. From B2B to B2C studies, we use a mix of quantitative and qualitative methods to deliver actionable results—helping you find new opportunities, test concepts, and gain a competitive edge.

The advantage you get with our consumer research services

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Custom research

Bespoke consumer insight services that address your organization’s unique business questions.

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Global panel network

Ability to conduct consumer research in over 80 countries and in multiple languages.

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Multiple data sources

Technology-driven research and analytics solutions that deliver faster and more accurate consumer insights.

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Research + Data analytics

Obtain insights that matter most and make speedy decisions through effective communication of insights.

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Data visualization

Obtain insights that matter most and make speedy decisions through effective communication of insights.

Our Consumer Research Services enable deep customer insights across the purchase journey

Customer segmentation

Understand different consumer segments and buyer personas, and create strategies that effectively cater to their needs.

User research

Get a nuanced view of the customer’s decision-making journey, their awareness levels, preferences, behavior, and motivators to help you build products they will love.

Concept testing

Define the market viability of new concepts, evaluate how they perform against competing products, and assess customers’ adoption willingness.

Customer satisfaction research

Meet consumer needs and expectations by uncovering factors influencing brand loyalty, advocacy, and repeat purchases.

Brand tracking

Benchmark your brand and compare it to your competitors to see how it performs on key brand health metrics such as awareness, recall, recognition, identity, and trust.

Campaign effectiveness studies

Test the effectiveness of your brand’s messaging on consumers to maximize campaign results and reduce iterations.

Pricing intelligence

Gain a competitive advantage with our large-scale web and mobile app data collection capability across multiple marketplaces and single-brand retail webstores.

Sentiment analysis

Leverage the power of advanced social listening tools, always-on monitoring, and experienced analysts who offer actionable consumer insight services and recommendations.

Buyer journey analysis

Get a holistic perspective of your customer’s experience, including their needs, pain points, and triggers, at various touch points of the purchase journey.

Assortment intelligence

Track product availability and brand ranking at scale across marketplaces. Be the first to identify trends and act on consumer demand, understand your competitive landscape, and optimize product assortments accordingly.

Mapping your consumer’s minds: finding out what makes them tick

User research

Get a nuanced view of the customer’s decision-making journey, their awareness levels, preferences, behavior, and motivators to help you build products they will love.

Customer segmentation

Understand different consumer segments and buyer personas, and create strategies that effectively cater to their needs.

Concept testing

Define the market viability of new concepts, evaluate how they perform against competing products, and assess customers’ adoption willingness.

Customer satisfaction research

Meet consumer needs and expectations by uncovering factors influencing brand loyalty, advocacy, and repeat purchases.

Brand tracking

Benchmark your brand and compare it to your competitors to see how it performs on key brand health metrics such as awareness, recall, recognition, identity, and trust.

Campaign effectiveness studies

Test the effectiveness of your brand’s messaging on consumers to maximize campaign results and reduce iterations.

Pricing intelligence

Gain a competitive advantage with our large-scale web and mobile app data collection capability across multiple marketplaces and single-brand retail webstores.

Sentiment analysis

Leverage the power of advanced social listening tools, always-on monitoring, and experienced analysts who offer actionable consumer insight services and recommendations.

Buyer journey analysis

Get a holistic perspective of your customer’s experience, including their needs, pain points, and triggers, at various touch points of the purchase journey.

Assortment intelligence

Track product availability and brand ranking at scale across marketplaces. Be the first to identify trends and act on consumer demand, understand your competitive landscape, and optimize product assortments accordingly.

Finding the why behind consumer behavior

Netscribes’ Consumer Research Services leverage traditional and innovative methods to provide a 360-degree perspective of consumers.

Why you should trust Netscribes’ consumer research services

It has been another great quarter having the support of the Netscribes team. They continue to be extremely thorough in their work, excellent communicators, and a pleasure to work with. They consistently exceed expectations and help us to add value to the reports we distribute to senior stakeholders. We could not think more highly of them and are looking forward to continuing our partnership in 3Q.
– Research & insights manager of an American multinational investment bank

Explore our extensive resources

Find out how you can get ahead in the market

Gain relevant and reliable consumer insights through Netscribes’ Consumer Research services

Ready to take the leap?

Get in touch with us today to learn how Netscribes can partner with you to rewrite the future.